Senior Back Office Associate

Leanpay (www.leanpay.com) is a 8 year old Fintech company, fulfilling a mission to enable consumers to pay for any product or service in installments in any shop and in any channel with only a few clicks. Leanpay assures immediate response, no worries about paperwork, no waiting or separate trips to the bank, and no need for a credit card or other financial product onboarding.

Buy Now Pay Later (“BNPL”) and digital Point-of-sale Finance (“dPOSF”) are the hottest trends in Fintech and Leanpay is working hard to be at the forefront of that trend in Central and South-eastern Europe.
Currently, Leanpay is a dPOSF leader in Slovenia. In 2021 Leanpay successfully finished Series A funding round, and in 2022 Leanpay continued its internationalization and growth into Hungary and Romania.

Senior Back Office Associate

The Senior Back Office Associate will handle complex back-office tasks related to transactions, communicate with vendors to resolve transaction issues, manage and monitor documentation, and record business events on credit transactions in the back-end systems. The role also involves overseeing collection activities, monitoring potential fraud activities, and collaborating on various projects.

Responsibilities:

Monitor and process documentation, ensuring accurate management, updating, and storage of all administration, including contracts and supporting documentation.
Implement payment transactions, create invoices and statements, and prepare payment files.
Post and verify payments, handle reconciliation with banks, and conduct financial data expiration control.
Control monthly transaction limits, prepare and execute regular financial operations, and ensure accurate financial data management.
Monitor concluded transactions, record business events, and perform back-end monitoring and administration of credit transactions.
Control and confirm verifications, manage approval and underwriting processes, and ensure compliance with internal policies.
Communicate and cooperate with financial partners and external accounting agencies, ensuring timely and accurate financial operations.
Track and manage bank deposits and payments, prepare and verify financial documentation, and handle reporting and data quality control.
Handle collection activities and monitor potential fraud activities.
Train and mentor junior team members.
Identify opportunities for task automation and communicate new features.
Collaborate with various departments to improve customer experience and internal processes.
Ensure compliance with financial regulations and internal policies, maintaining up-to-date knowledge of relevant legislation and standards.

Qualifications:

3+ years of experience in the back office, administration, or support, preferably in consumer lending institutions;
High school or higher education degree in Economics or related field;
Good knowledge of communication standards and rules, experience in collections;
Excellent organizational and communication skills, openness, and an aptitude for teamwork.
In-depth understanding of personal finance, consumer loans, responsible lending, retail banking, retail insurance, credit card business, fintech, and similar.
Strong self-initiative, conscientiousness, and accuracy.
Proven track record of learning and professional progression.
Excellent knowledge of communication standards and rules, and experience in collections.
Advanced proficiency in Microsoft Office, especially Excel.

Our Offer:

Opportunity to work in an innovative and growing Fintech company;
A dynamic work environment with the possibility of career advancement;
Cooperation with experienced experts in the field of finance and technology;
One-shift work schedule;
An indefinite period contract with a 6-month trial period.

If you believe you are the right person for this job, please apply on Moje Delo portal. We are looking forward to hearing from you. Only shortlisted candidates will be contacted.

Apply for this job